Return Policy and Return Form

Payments, Cancellations and Refunds:


To reserve a slot on a Phototourgroup Group or Private Tour, the payment of a deposit is required at the time of your booking.
You can pay by Paypal, either with your Paypal account or with your debit or credit card, even when you do not have a Paypal account.
The full amount is payable one month before departure. Your reservation may be cancelled if full payment has not been received one month before departure. All cancellation notices must be received in writing and will become effective as of the date of the postmark (standard mail or electronic).

Cancellation 90 days or more prior to departure: a full refund per person will be applied.
89 - 61 days prior to departure: The deposit is not refundable, but you don't have to pay the rest of the amount
60 or fewer days prior to departure: no refunds (no exceptions).

Other cancellation rules will apply for private tours which depend on the tour. You will get a personal quote and terms and conditions.

Leaving a tour in progress, for any reason whatsoever, will not result in a refund, and no refunds will be made for any unused portions of a tour.

We reserve the right to cancel any trip because of inadequate enrollment that makes the trip economically infeasible to operate or because of good-faith concerns with respect to the safety, health, or welfare of the participants.
If a tour is cancelled prior to departure, we will provide you with a full refund of your money already paid.
If we cancel the trip in progress, you will receive a prorated refund based on the number of days not completed on the tour.
We will not be responsible for any refund for non refundable airline tickets or accommodation fees purchased by the passenger directly from an airline or travel agent. All refunds will be processed within 7-10 business days. We strongly suggest travel insurance to protect your investment.

Download Sample Return Form